Working from home: the COVID-19 revolution

10 Feb 2021

Working from home has arguably been mainstreamed during COVID-19 in what could be seen as one of the greatest revolutions in the way we work in modern times. But has this new way of working resulted in improved performance and wellbeing? What has the pandemic taught us about what works and what doesn't when it comes to flexibility? Where does this leave those who can’t work from home?

This Diversity Leadership event, Professor Peter Jordon from the Griffith Business School will outlines the findings in a report by Professor Ruth McPhail on Workplaces after COVID-19: Impacts of working from home on people, productivity, and the planet.

DCA Knowledge Manager Andrew Maxwell and event emcee then talks to our guest panel about the impact of working from home on people and productivity, unpacking:

  • The benefits of working from home such as less commute time/more personal time, reduced work-life conflict and greater productivity
  • The costs such as less social connection, virtual meeting burnout, and increased working hours, as well as those who miss out/can’t access working from home
  • The way forward which could involve hybrid models of work (combining work from home and in the office), strategies for greater collaboration, and best ways to manage remote teams and maintain inclusion.

Guest panel will include:

  1. Peter Jordon, Professor of Organizational Behaviour and the Acting Director of the Work Organization and Wellbeing Research Centre at the Griffith Business School, Griffith University
  2. Rohan Lund, Group CEO, National Roads & Motorists' Association (NRMA)
  3. Anu Briggs, Head of Capability, Development + Change, Gilbert + Tobin.


Event Reviews 

'It was fantastic. I am working on our own organisation's transition to a hybrid working model and I just wish our leadership could have watched this. It gave me confidence that our organisation is experiencing the same thing as other organisations and is not 'behind' any of these other orgs. Thank you.' - Anon, event participant

'Really relevant and practical information and reflections from the panelists.' - Anon, event participant

'This was really well done.  All of the presenters were very knowledgeable and gave great food for thought.  I was tweeting a lot throughout the session and found it fascinating to hear the different reflections and forward-thinking considerations of Peter, Rohan and Anu were great.  Well facilitated by Andrew.' - Anon, event participant

'Very interesting to hear from leaders in other organisations about what they are hearing, experiencing and doing.  Rohan and Anu were excellent.' - Anon, event participant

'Well, organsied and presented. A great in-depth view of "working from home" and its advantages.' - Anon, event participant


Do you need a DCA login

All employees of our member organisations have complete access to our insightful events program. To create your individual member log-in by visiting and follow the prompts. Your account approval will take approximately one business day. 

Event Accessibility

Live-captioning of this event can be accessed via your smartphone or tablet and a recording and transcript will be made available via the DCA website after the event. If you require an Auslan interpreter, you must RSVP with this requirement when registering at least 10 working days prior to the event so that we can try to secure this in-demand service for you. If you have any additional accessibility needs that would assist your participation at the event, please contact us on [email protected].


The rest of this content is restricted to DCA members.