Leading practice Case Studies – Culture & Religion

Commonwealth Bank and cultural diversity - A most magnificent mosaic

Diversity naturally exists at the Commonwealth Bank, with 52,000 employees in over 1,000 locations across the world.  Since launching its cultural diversity network MOSAIC in February 2014, the Commonwealth Bank Group (The Group) has been working towards strengthening cultural inclusion through the setting of a measurable cultural diversity target.

The Group’s ambition is that our leaders reflect the diversity in our community with diverse thinking and perspectives.  The target is for the cultural diversity of senior leaders to match the cultural diversity of the Australian population by 2020.

To help reach their goal, a ‘cultural diversity index’ has been developed to measure the cultural diversity of leaders.  Using anonymous self-disclosed information within the annual engagement survey, the index provides a non-biased method of estimating the diversity within our population.

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