Knowledge Programs

DCA’s popular Knowledge Programs are 90-minute sessions that are aimed at increasing the knowledge, skills, and awareness of employees around a range of diversity and inclusion topics. These programs are suitable for all employees at any organisational level, regardless of prior subject knowledge.

We currently offer these programs, delivered by experienced DCA facilitators, face-to-face or online. Please note, our workshops are available to be booked by organisations for their groups and teams and are not available for individual attendees

Introductory Knowledge Programs:

  • Diversity & Inclusion Fundamentals – Understanding workplace diversity, inclusion and core concepts for D&I literacy.

Core Concept Knowledge Programs:

  • Building Inclusion at Work – Exploring the case for inclusion to create inclusive teams and organisations.
  • Countering Unconscious Bias at Work – Exploring unconscious bias and how to disrupt it in the workplace.
  • Unpacking Words at Work – Activating the power of language to build inclusive workplaces.
  • Understanding Anti-Racism at Work – Understanding and building racial literacy in your workplace

Introductory Knowledge Programs

Diversity & Inclusion Fundamentals

Understanding workplace diversity, inclusion and core concepts for D&I literacy.

Understanding diversity and inclusion is necessary to build inclusive workplaces and has both personal and business benefits. This fundamentals program explains diversity and inclusion, and their importance in the workplace. It unpacks the diversity dimensions and how they can influence workplace D&I change and outlines the core concepts to build diversity and inclusion literacy such as unconscious bias and intersectionality.

This program is for organisations and participants at the beginning of their D&I journeys, looking to understand key concepts essential to creating diverse and inclusive workplaces.

Building Inclusion at Work

Exploring the case for inclusion to create inclusive teams and organisations.

Inclusion has a profoundly positive impact on workplaces in Australia. Workplaces with greater levels of inclusion are more innovative, creative and profitable. They also reduce the risk of workplace discrimination and harassment for employees. This program outlines the case for inclusion and its importance in the workplace. You will explore how to create inclusive teams and organisations and discuss ways to plan to build better inclusive practices.

This program is for organisations and participants looking to understand and examine why they need to build an inclusive workplace.

Countering Unconscious Bias at Work

Exploring unconscious bias and how to disrupt it in the workplace

Unconscious bias can impact the way we see our world and workplaces. It can contribute to a lack of diversity and inclusion and impact the experience of inclusion for employees. This program explores unconscious bias and its impact on behaviour, discusses types of biases and biased preferences, and highlights strategies to disrupt unconscious bias and assumptions at work.

This program is for organisations and participants looking to understand how to identify and disrupt biases in the workplace.

Unpacking Words at Work

Activating the power of language to build inclusive workplaces.

Inclusive language is a powerful tool that can enable a diversity of people to feel respected, valued and centred in the workplace. This program explores why language matters for building inclusive workplaces, identifies steps to apply inclusive language and discusses strategies to counter non-inclusive language for different diversity dimensions.

This program is for organisations and participants looking to understand the importance of inclusive language and how to build inclusive language practices for their workplace.

Understanding Anti-Racism at Work

Understanding and building racial literacy in your workplace.

This knowledge program is a three-module evidence-based program designed to build your understanding of anti-racism and foster racially safe and inclusive workplaces.

The first module focuses on awareness raising of the fundamental concepts of race, race talk and race history in Australia, and developing your skills to grow your capacity to engage in race talk in the context of work. The second module will build upon your existing “racial literacy”, which refers to our ability to understand what racism is and how it operates in society so we can effectively address it. The final module explores anti-racism, becoming anti-racist and practising anti-racism in the workplace through the intentional process of building racial literacy. 

Frequently asked questions

Anyone from any organisation, DCA Members or non members, can book program/s for their groups and teams. DCA Member organisations receive generous discounts on program fees. Find out more about the benefits of membership here.

While we currently offer no individual registrations, DCA occasionally schedules a bespoke open program on a particular research topic.

To stay informed about future open programs, sign up to our eNews.

To encourage maximum learner participation, we recommend limiting numbers to groups of no more than 30 per program.

Up to 10 extra learners can attend, however, this incurs an additional participant surcharge of $500.00 inc. GST
per program.

Organisations booking 5 or more programs upfront will receive a 10% discount.

DCA’s programs are grounded in our evidence-based research, and are suitable for all employees, regardless of organisation level, role, workplace or industry.

All programs incorporate group discussion, and 90-minute programs include video, de-briefs, and self-reflection activities.

Strong demand for our existing programs means we are unable to provide customised training.

For bespoke topics and larger groups, DCA speakers can be booked to appear at member and public events, providing key insights and expert opinions on all key diversity areas.

Experienced facilitators deliver DCA’s programs. Upon booking, we schedule a 30-minute pre-briefing meet
and greet with the facilitator for you to clarify program details. You can read about our program facilitators here.

1. When an expression of interest has been submitted and the program name, pax and format have been
confirmed, your organization will be issued with a program proposal, valid for 30 days.
2. Once the signed proposal is returned to us, the discussion surrounding date availability and scheduling will
begin.
3. When an agreed date/s has been offered, to secure it, your organisation will be provided with a booking
form to be signed and returned within 2 business days. Only when we have received the returned, signed
booking form, is the program booked in.

Please note that due to high demand, and to maintain fairness and accuracy of facilitator availability, we require a 30-day window between the return of the signed booking form and the scheduled date of the program/s. This will be addressed and considered when dates are offered to your organisation during the availability/scheduling stage.

Sometimes fees are incurred in addition to the standard program cost.

These can include fees or surcharges for certain facilitators, additional participants, face-to-face travel expenses, rescheduling or cancellation, late fees, and some accessibility requirements.

DCA does not permit the recording of our Knowledge Programs. This is to protect both DCA’s intellectual
property as well as learner privacy and psychological safety.

Enquire about our Knowledge Programs