This Webinar looked at Jumbunna’s report on Accor’s Aboriginal workforce and Indigenous engagement.
Accor has a long and proud history in Indigenous engagement, but in mid-2019 they experienced a crisis in how this was executed at one of their hotels. It was the stuff of nightmares for an organisation that prides itself on their organisational commitment to Indigenous communities, employment and reconciliation, especially in terms of their tourism business.
Instead of reacting defensively, Accor took the road less travelled and re-examined what their commitment really means. They worked very closely with researchers at the Jumbunna Institute for Indigenous Education and Research to actually ask their Indigenous employees:
- what they thought about their working lives at Accor,
- what was working, and
- what could be better and make them stay in their jobs.
The resultant report now guides Accor in how they frame their Indigenous employment programs. Furthermore, the views of their employees are helping to guide the formation of Accor’s new vision for Indigenous engagement.
At this webinar, DCA Board member and Chair of DCA’s Aboriginal and/or Torres Strait Islander External Advisory Panel, Kate Russell, invited our guest panel to talk to the impetus for the project, the experience of the researchers and the methodology as well as what Accor’s Indigenous employees said about their workplace experiences. Our panel included:
- Nareen Young, Industry Professor, Indigenous Policy (Indigenous Workforce Diversity) at Jumbunna Institute of Indigenous Education and Research, University of Technology Sydney,
- Sarah Derry, Senior Vice President, Talent and Culture (Pacific), Accor
- Josh Hanley, Senior Indigenous Programs Manager, Accor.
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