This guide is for managers and supervisors who want to learn about linguistic bias in the workplace and how to recognise and avoid it.
What is linguistic bias?
DCA defines linguistic bias as a preference for or against someone based on assumptions or stereotypes relating to their use of language (e.g. accent, enunciation, vocabulary).
This guide explores:
- What linguistic bias can look like and how it can play out at work
- Why people experience linguistic bias at work
- Ways to challenge linguistic bias in the workplace, including during recruitment and selection, performance evaluations, promotion and leadership opportunities, and client-facing interactions.
To request an accessible alternative format of any of these documents, please email admin@dca.org.au. Please let us know which format you need and for which document. While DCA will do it’s best to provide you with the alternative you need, please be aware that not all formats may be available.
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